Express Driving School Harrison

Before I get into this, I just want to start with saying that Viviana is an EXCELLET teacher and I would give her 5 stars if I could. But since this reflects off the entire school, Im deciding 2. The reason? Well. Theyre extremely backwards. I was given the outdated contract when they apparently have an updated one. I gotten sick twice and had to reschedule, and despite not only the counter person saying it was $35 to reschedule, and my contract saying it was $35 (by the hour), I still ended up...
Read full review paying more due to it saying it was by the hour. But since my classes were only an 1hr and 45 minutes, I decided to meet the school in the middle with paying $50 rather the $70 that was originally sent to me. Yeah, they sent me a link to pay $70 to only change it to $50 after calling them out on it. Now with my most recent issue. My WRITTEN schedule says my class was at 1:15. I waited and waited. Then my instructor calls me at 1:45. A whole 30 minutes after my scheduled time. I then call Express to tell them the whole problem and to state that being 30 minutes late doesnt excuse anything and if I had been 30 minutes late, I would need to pay a fee. They claimed to have confirmed 1:45 with me prior and that is not what I heard at all (unless my call was recorded, which is against the law without my knowledge. Theres no warning prior to calling stating the call may be monitored and recorded so if they did in fact record my calls, thatd be a fat lawsuit waiting.) They said nothing. I requested a full refund for the class to which they declined, and offered other suggestions. At this point, with all the back and forth Ive been doing with them, I was frustrated and just asked for a refund on the class, to which they kept declining. I ended up having to take an hour class today then 30 minutes tomorrow before my road test. So now, Im having to shift my life around just because they didnt want to give me the money back for my class. Had they accommodated and agreed with me, gave me my refund, I wouldve given them 5 stars because it shows they can own up to their errors and fix it but no. They wished to be difficult. SO. In the end. I had a GREAT experience with the driver, solid lessons and I have no doubts in my ability to pass tomorrow. Document EVERYTHING, only ask for text proof for confirming lessons as them calling is clearly rigged. Happy wishes. Edit; I passed with flying colors thanks to VIVIANA

The best driving school so far. Thank u Blanca for ur patient, and for teach me all those good tips I really appreciate it.

Hands down the best driving school in the country! The staff here are some of the most genuine people I ve met. They re very encouraging, positive and want you to succeed, unlike the majority of the overpriced schools in the area. Their prices are fare and they all have a passion for what they do, & are very professional.I highly recommend using Express Driving School. Thank You Express for being apart of my journey and helping me achieve one of my life goals.

My first lesson with Cesar went very well! I appreciate his patience, positivity and encouragement. He cares about his students very much and gives helpful feedback.

Today, July 15, 2024, I passed my driving test Thanks to God and my instructor Blanca, she is Helpful, Punctual, and has a lot of patience. I recommend her. She helped me a lot in my practices and gave me a lot of confidence. She always told me Lets go. Silvania, you can do it and that motivated me and left my nerves aside!!! THANK YOU WHITE

Had a great experience with instructor Caesar. He is a great instructor! I highly recommend. He will teacher you the right way of driving in order to pass your road test. Thank you !!!

Viviana is the great instructor I could ever have! She is the best. I was very afraid of driving and she is the one who taught me so calmly and nicely. I couldn t learn driving without her. I passed my road test in 1st attempt!!!!

The best instructor I had . My first time I loved how patient an nice she is while teaching. Encouraging and amazing at feeling like u can do it. Her name is Viviana and she s great . Thanks for helping me pass my test

I loved the class with Viviana she s an awesome instructor 10/10 very patient and nice & understanding. Today was an amazing class for me learning and understanding the importance of driving behind the wheel. Today 5/31/24 I passed my drivers license exam, I am eternally grateful for Viviana teaching me and being such a wonderful support. She taught me before going to my road test, I definitely recommend taking driving lessons with Viviana worth it.

Cesar was my instructor and he was absolutely amazing!! He was extremely patient with me, he never rushed or made me nervous. I passed on my first attempt. Highly recommend him.